About Us Thistle Scientific are dedicated to your total satisfaction. If you have any suggestions or comments please email us at firstname.lastname@example.org.
Our Contact details:
Making A Purchase Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Order” and you will be asked for a few details that we need to be able to satisfy the order.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, post or over the Internet.
Please note that while we make every effort to ensure that the prices on our website are correct, it may be the case that a small number of items are mis-priced. In the event of a product being listed at an incorrect price due to typographical, photographic, or technical error, Thistle Scientific reserve the right to refuse or cancel orders placed for the item. In such an event, you will be notified of the pricing error and given the opportunity to purchase the product at the correct price.
|Shipping And Handling Delivery on stock items will normally be 2-3 days for consumables and 7-10 days for equipment. Whilst every effort will be made to adhere to delivery dates, we accept no liability in the case of non-delivery or delayed delivery.|
|Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee The products are covered by the terms as specified in the relevant manufacturer’s warranty.|
|Reaching Us If you need to contact us, please email us on email@example.com, alternatively, you can call on 01698 338844 or fax us on 01698 338880 or write to us at Thistle Scientific, DFDS House, Goldie Road, Uddingston, Glasgow G71 6NZ|
Returns Policy Returns will not be accepted without prior authorisation. Please contact us for instructions to help us expedite the return to your satisfaction.